Privacy Policy

1. Introduction

Welcome to Farmers Factory. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us.

2. Information We Collect

We collect personal information that you provide to us such as name, address, contact information, passwords and security data, and payment information.

3. How We Use Your Information

We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

4. Sharing Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

5. Your Privacy Rights

As an Indian resident, you have rights under India's Digital Personal Data Protection Act, 2023. These include the right to (i) access and obtain a copy of your personal information, (ii) request correction or erasure of your data, and (iii) withdraw consent at any time. We aim to respond to any such request within 30 days — email info.thefarmersfactory@gmail.com to exercise these rights.

6. Cookies

We use cookies to keep you logged in, remember your cart, and — where enabled — measure site traffic. See our full Cookie Policy for details. You can disable cookies in your browser, though some features may stop working.

7. Data Retention

We keep your account data for as long as your account remains active. You can request deletion of your data at any time by emailing info.thefarmersfactory@gmail.com.

8. Children’s Privacy

Our services are intended for users aged 18 and above, consistent with our Terms of Service. We do not knowingly collect personal data from anyone under 18.

9. Security

We use HTTPS encryption, access controls, and a PCI-DSS compliant payment gateway to protect your data, though no system can guarantee absolute security.

10. Changes & Contact

We may update this policy from time to time; material changes will be notified by email or in-app. For any privacy question, contact info.thefarmersfactory@gmail.com or write to Farmers Factory, No 17, Kovalan Street, 2nd Main Road, Uthandi Kanathur, Chennai 600119.